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SHIPPING


Shipping Info

A confirmation email will be sent to you after the order is confirmed. Our candles are hand-poured in small batches in order to achieve the highest product quality, it might take up to 2-3 days for production. Your order will normally be dispatched within 2-3 days after an order is placed. The shipping time is subject to the actual situation of the couriers.

Shipping will be arranged via SHIPLUS Express or SF Express. Shipping fee is to be paid by the customers upon delivery (unless specified otherwise).

 

SHIPLUS Express 

運送時間:一般在寄出後5-7個工作天到貨

(自取點)
本地運費:$22/kg  |  續重每0.5 kg $3

* 請客人透過以下連結選擇自取點,並把編號填在郵寄地址欄(例子: HKWC03),https://www.shiplushk.com/selfpickup

* 當包裹到達自取點,客人會收到自取點職員通知領取包裹的訊息,請客人根據訊息內容到自取點領取包裹即可。如有問題,請聯絡我們查詢。

(上門送貨)

本地運費:$30/kg  |  續重每0.5 kg $4
(偏遠地區/地址將會收取額外附加費。詳情請聯絡我們查詢。)


Shipping Time : Usually arrive 5-7 working days after delivery

(Pick-up Points) 
Shipping Fee : $22/kg  |  Additional weight $3 per 0.5 kg

* Please choose your pick-ip point via https://www.shiplushk.com/selfpickup and simply fill in the code ( e.g. HKWC03 ) in the address column upon checkout.

* When your parcel arrives the Pick-up Point, you will receive a Whatsapp message from the staff. Please pick up your parcel according to the content of the message. If you have any questions, please contact us for inquiries. 

(Door-to-door Express)

Shipping Fee : $30/kg  |  Additional weight $4 per 0.5 kg
(Additional surcharge is applied for remote areas. Please contact us for details.) 

  

 

SF Express
( Pick-up at SF Stores or EF Locker  /  Door-to-door Express : Industrial , Commercial or Residential Address)
(順豐站或智能櫃自取  /  工商或住宅地址上門派送)

運送時間:一般在寄出後1-3個工作天到貨
本地運費 : $30/kg  |  續重每0.5kg $6

Shipping Time : Usually 1-3 working days after delivery

Shipping Fee : $30/kg  |  Additional weight $6 per 0.5kg

 

 

Special Attention (特別注意事項)

○ Shipping fee will be paid by customers upon delivery.

○ For SF Express, simply fill in the SF stores / EF locker code and address in the shipping address column upon check out. You can track your parcel via https://www.sf-express.com/hk/en/dynamic_function/waybill/ .

○ For SHIPLUS Express, you can track your parcel via https://www.shiplushk.com/waybill .

 

○ 運費將由客人以到付形式支付。

○ 如選擇順豐速遞,請在地址欄填上揀選之順豐站或智能櫃的點碼及地址。你可以透過以下連結追蹤運單情況:https://www.sf-express.com/hk/tc/dynamic_function/waybill/

○ 如選擇SHIPLUS Express,你可以透過以下連結追蹤運單情況:https://www.shiplushk.com/waybill