Latest Service Arrangements under the Epidemic
Customers are recommended to use the self-pick up services. Please simply fill in the SF stores / SF lockers / SF business stations code and address in the shipping address column upon check out. Self-pick up will be available when you receive the pickup notification via SMS. Thank you for your understanding.
Please click here for the address and business hours of SF Business Stations.
Please click here for the address and business hours of SF Stores.
Please click here for the address and business hours of SF Lockers.
A confirmation email will be sent to you after the order is confirmed. Our candles are hand-poured in small batches in order to achieve the highest product quality, it might take up to 2-3 days for production. Your order will normally be dispatched within 2-3 days after an order is placed. The shipping time is subject to the actual situation of the couriers.
Shipping will be arranged via SF Express. Shipping fee is to be paid by the customers upon delivery (unless specified otherwise).
( Pick-up at SF Stores or EF Locker / Door-to-door Express : Industrial , Commercial or Residential Address)
(順豐站或智能櫃自取 / 工商或住宅地址上門派送）
本地運費 : $30/kg | 續重每0.5kg $6
Shipping Time : Usually 1-3 working days after delivery
Shipping Fee : $30/kg | Additional weight $6 per 0.5kg
Special Attention (特別注意事項)
○ Shipping fee will be paid by customers upon delivery.
○ For SF Express, simply fill in the SF stores / EF locker code and address in the shipping address column upon check out. You can track your parcel via https://www.sf-express.com/hk/en/dynamic_function/waybill/ .
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